Months ago, I posted about a pain in the ass customer hitting on me and using his backward ass slang. Dunno if anyone remembers or not.
Well, Mr. PITA is back. He JUST walked in the office. When I told him that the boss was delivering a car to another shop and would be back in about half an hour, he walked over to my desk and asked "Well, how bout I jus stan heah an watch ya?"
Translation: Well, how about I just stand here and watch you?
I said, "Um, no. But you can have a seat right over there if you want to wait."
Ugh. Then he asked what I meant by no. Hello stupid! You are old and creepy. You think you are hot shit with your old ass hanging out of your sagging pants, just like the gang bangers. If I had to guess at his age, I would say late 60s. He used to work with my dad and his grand kids are my age.
If he was paying cash instead of going through an insurance claim, I would totally have asked him to leave. Why does it make a difference? Because if the customer complains to their insurance company, we can be dropped from their referral program. And we jump through too many hoops to get into their referral programs for me to screw it all up by going psycho on some asshole.
1 week ago